Susan MacKenty Brady is a leadership educator, executive coach, and CEO of the Simmons University Institute for Inclusive Leadership. A Wall Street Journal bestselling author, she inspires thousands of leaders annually through keynotes, workshops, and strategic advising. Susan’s work focuses on the human side of leadership, emphasizing self-awareness, connection, and the relation skills that drive performance. Known for her practical guidance, she helps leaders navigate difference, strengthen trust, and lead from their best selves.
Sessions
Breakout session
Tuesday, April 28, 1:30PM – 2:15PM
All the Difference: Turning Difference into Trust, Performance, and Value
Difference isn’t theoretical. It shows up when decisions stall, tension goes unspoken, and capable leaders leave meetings frustrated, wondering why alignment feels harder than it should. In today’s fast-moving, AI-accelerated environments, those moments are happening more often and costing more.
When leaders avoid difference or try to smooth it over, the impact is predictable: insight gets lost, trust erodes quietly, and execution suffers. Not because people aren’t capable but because difference isn’t being led.
Susan MacKenty Brady and Lieutenant General (ret.) Leslie C. Smith, two of the three authors of the forthcoming All the Difference (Harvard Business Review Press), join Point32Health Chief People and Culture Officer Peter Church, an executive featured in the book for a frank conversation about what it really takes to lead through difference when stakes are high.
Grounded in real leadership moments - not theory - this session offers an early look at a new leadership framework designed for pressure, complexity, and competing perspectives.
Participants will leave with:
A clear point of view: why leading through difference is now a make-or-break leadership capability
Pattern recognition: the common missteps that derail trust and execution and how to interrupt them in real time
Practical moves: six Target Actions leaders can use immediately to bridge perspectives, strengthen teams, and drive results
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