Frequently Asked Questions

When does Workhuman Live 2020 take place, and where is located. 

 May 11 – May 14, 2020. All keynotes and breakouts will take place at the Henry Gonzalves Convention Center. 


What is Workhuman Live? 

  Workhuman Live is the outlier of HR conferences and the kind of positive environment where transformative ideas can have far-reaching influence. It’s a place where likeminded people come to connect, have conversations, contribute ideas, and leave inspired to bring more humanity to their workplaces – and the world. 


We go beyond HR and delve into the data behind gratitude, implementing human rights in the workplace, and other provocative issues around the future of work. It’s about usable, sharable, actionable content – and a village of experts, thought leaders, researchers, professors, executives, activists, authors, up-and-comers, and changemakers who’ll use their knowledge to propel us to where we want to go.  Learn more here. 


How long has Workhuman Live been around? 

 Workhuman Live is in its 6th year.  The inaugural conference took place in 2015 with an intimate group of 400.  The conference has since grown into a global gathering of HR and business leaders, with over 3300 attendees in 2019.  The 2020 conference is expected surpass 4000 humans. 


Who attends Workhuman Live? 

HR and business leaders – CXO’s, CHROs, people managers, culture keepers, and other professionals who recognize the value of bringing more humanity to today’s modern workplace. 


Are there sponsorship opportunities at the event?

There is a limited quantity of sponsor opportunities available to organizations whose values align with our mission to shape the future of work.
Learn more here. 


What’s included with my registration? 

Your registration includes access to all keynotes and breakout sessions, breakfast, lunch, unique experiences in WorkhumanCentral, and evening social events. 


Can I purchase a day pass? 

We do not offer day passes currently.  Day passes may become available in the future based on market demand.  In that instance, we will announce their availability and offer them as an option through our standard registration process.  If you would like to be notified of day pass availability if/when released, please subscribe to out Insiders community at the bottom of this page.   


Can I cancel my pass if I can’t attend anymore?  

 Cancellation and Substitution Policy: Cancellations may be made for a refund in accordance with the following schedule:  

  • Notification in writing to by 12/18/19: 90% refund 
  • Notification in writing to from 12/19/19 through 4/11/20: 50% refund 
  • Notification after 4/11/20: no refund 


Can I transfer my registration if I can no longer attend?   

A registration may be transferred to another person any time by using the “Manage Registration” link in your confirmation email. Registrations are tied to unique email addresses and must contain an accurate first and last name for the new attendee. ID’s will be required to pick up a badge on-site.  


Where can I find my receipt?   

A receipt is included with your confirmation email. If you cannot locate your confirmation email, please contact us at for a copy of your receipt. 


Is there a deadline to book my hotel room at the group rate? Where do I make the reservation 

Hotel rooms are available to book through April 10 or until we run out of inventory. We suggest making your reservation as soon as you register.  A link to the hotel reservation page is in your conference registration confirmation. 


Is the hotel included with my registration?  

No.  All travel and hotel related expenses are the responsibility of each attendee. 


Does my credit card get charged now for booking the hotel?  

Hotel policies vary. Please be aware of the policy of the hotel you have chosen. All policies are listed with each hotel in the reservation system. 


Where do I pick up my registration materials?
You will need to pick up your name badge when you arrive. Your name badge serves as entry to all conference functions, including evening events. The registration desk is located on the first floor of the San Antonio convention center and is open during the following hours:


Monday, May 11:  12pm – 6pm 

Tuesday, May 12:  7am – 6pm 

Wednesday, May 13:  8am – 8pm 

Thursday, May 14:  8am – 3pm 


In addition, satellite registration stations will be located at the Omni Hotel, Marriot Rivercenter, and Marriott Riverside on Sunday, May 10 from 12-8pm and Monday, May 11 from 8am – 12pm. 


Can I bring a guest to the social events?  

 Unfortunately, no. Only registered conference attendees may attend the social events. 


Are there shuttles to the San Antonio Convention Center from the airport?  

We do not offer prearranged shuttle service from the airport to the San Antonio Convention Center or hotels. There are several options for travelers, available at all price points. Please visit here for all available ground transportation options. 


Are there shuttles to the San Antonio Convention Center from the hotels?  

No. The official Workhuman Live conference hotels are all within four blocks of the San Antonio Convention Center. 


What is the suggested attire?  

Business casual is recommended for all conference and networking events. Do wear layers as some activities are indoors (cool) and some are out (warm). For evening events, anywhere from casual to dressy/tropical.  Please check the weather forecast for San Antonio before traveling so that you pack accordingly. 


Can I apply to speak at Workhuman Live? 

The 2020 Call for Speakers is now closed. Please check back in early May to apply as a speaker for Workhuman Live 2021. 


Do I receive continuing education credits for attending? 

  Yes! You’ll receive 17 SHRM credits, 17 HRPA credits, 17 ATD credits, and 2.5 credits from WorldatWork. Check here for more information and additional credits that become available. 


When will the 2020 Workhuman Live conference app be available?  

 We anticipate releasing our conference app by April 2020. Registered attendees will receive an email with details when it becomes available. 


I am attending or looking to attend Workhuman Live 2020. What services are available for individuals with special needs and requests? 

Our conference venue, The Henry B. González Convention Center, falls under Title II (State & Local Government) of the American with Disabilities Act (ADA) and is maintained and operated with regard to the requirements of the Act. 


At each entrance and throughout the lobby, there are elevators and escalators reaching all levels of the facility. You can see the complete floor plans for all 3 levels of the facility here. 


What is Workhuman Live’s overall policy on accessibility? 

 Workhuman Live welcomes the participation of individuals with disabilities and will make every effort to provide reasonable accommodations to enable equitable participation at Workhuman Live. 


How much notice is needed to make specific accessibility arrangements? 

Please submit your request no later than March 31, 2020. Requests are honored to the maximum extent possible. 


 How can I request accessibility accommodations and/or services at Workhuman Live? 

 You can request accessibility accommodations by writing to registration@workhumanlive.comindicating that you have accessibility requirements, and adding some detail about what you require. A representative will then call to discuss your needs to make sure your experience on site is enjoyable. 


 Whom do I contact to request an auxiliary aid or sign language interpreter? 

You can request an auxiliary aid or sign language interpreter by writing to A representative will then call to discuss your needs to make sure your experience on site is enjoyable.