Frequently Asked Questions

Health & Safety

Does Workhuman have a Health & Safety policy?

Workhuman continues to closely monitor the status of the COVID-19 pandemic. The safety of our attendees, employees, speakers, and partners remains our highest priority. Please refer to our health & safety notice here for all updated information.

Is proof of vaccination required for entry into Workhuman® Live?

Yes. In order to prioritize the well-being of our attendees we require proof of COVID-19 vaccination for entry into the conference in May 2022.

How do I provide proof of vaccination?

Workhuman is partnering with a third-party technology provider, CrowdPass, to assist with vaccine document verification.  CrowdPass provides a secure health-clearance platform for you to submit proof of vaccination.  Once your submitted documentation has been verified, you will receive a QR code via email, as well as in your Crowdpass account. Please retain this, as we will scan it at onsite check-in in order to provide your event credentials.  Detailed process steps and reminders will be sent to registered attendees in the weeks leading up to Workhuman Live.

Technical support for CrowdPass will be available at the onsite check-in desk, although we strongly encourage registered attendees to provide required documentation through CrowdPass as soon as possible to allow enough time to for the verification process. Questions in advance of arrival to Workhuman Live can be directed to registration@workhumanlive.com.

What types of vaccines are acceptable to meet this requirement?

Workhuman is following the CDC’s guidance for determining when an individual is fully vaccinated. Under current CDC guidance, a person is considered fully vaccinated:

  • Two weeks after receiving the second dose in a two-dose series, such as the Pfizer and Moderna vaccines; or
  • Two weeks after receiving a single-dose vaccine, such as the Janssen (Johnson & Johnson) vaccine

How do I request a vaccination exception?

If you need to request an exemption to the Workhuman Live vaccination policy, please contact us at registration@workhumanlive.com.  Our team will be in touch as soon as possible with next steps.

Will on-site COVID-19 testing be available?

Yes. We plan to provide on-site testing for COVID-19 for anyone who becomes ill or requires proof of negative testing prior to return international travel.

How is the Georgia World Congress Center managing Health & Safety?

Our conference venue, the Georgia World Congress Center, has a comprehensive operational plan designed to meet the health and safety challenges presented by Covid-19. You can review those policies and procedure here.

About Workhuman Live

When does Workhuman Live 2022 take place, and where is it located?

May 16 – May 19, 2022. All keynotes and breakouts will take place at the Georgia World Congress Center.

What is Workhuman Live?

Workhuman Live is the outlier of HR conferences and the kind of positive environment where transformative ideas can have far-reaching influence. It’s a place where like-minded people come to connect, have conversations, contribute ideas, and leave inspired to bring more humanity to their workplaces – and the world.

We go beyond HR and delve into the data behind gratitude, implementing human rights in the workplace, and other provocative issues around the future of work. It’s about usable, sharable, actionable content – and a village of experts, thought leaders, researchers, professors, executives, activists, authors, up-and-comers, and changemakers who’ll use their knowledge to propel us to where we want to go.

For more information, check out our one-page event overview.

Can I attend Workhuman Live virtually?

After two years (and way too many Zoom meetings), we’re ready to bring the humanity back – 100% in person.

How long has Workhuman Live been around?

Workhuman Live is in its 7th year. The inaugural conference took place in 2015 with an intimate group of 400. The conference has since grown into a global gathering of HR and business leaders, with over 3,300 attendees in 2019. After a hiatus due to the pandemic in 2020 and 2021 where we went all digital, we are back in person and look forward to gathering with you at the 2022 conference.

Who attends Workhuman Live?

HR and business leaders – CXOs, CHROs, people managers, culture curators, and other professionals who recognize the value of bringing more humanity to today’s modern workplace.

Do I receive professional development / continuing education credits for attending?

Workhuman Live 2022 has been approved for 15 SHRM, 15H RPA, 15 HRCI, 15 ADT, and 1 WorldatWork credit.

When will the 2022 Workhuman Live conference app be available?

We anticipate releasing our conference app approximately 4 weeks from the conference dates, by mid-April 2022. Registered attendees will receive an email with details when it becomes available.

Can I bring a guest to any of the social events?

Unfortunately, no. Only registered conference attendees may attend the social events.

What is the suggested attire?

Business casual has taken on a whole new meaning in the past two years (hello, PJ pants). When you’re packing your bag for Workhuman Live, wear what makes you comfortable, but maybe keep your favorite pair of sweatpants at the hotel!

When you’re packing shoes, consider function over fashion because there’s so much to do and see at Workhuman Live. Atlanta will be hot, but convention centers can get cold, so bring layers so you can adjust to the varying temperatures!

Registration Information

What’s included with my registration?

Your registration includes access to all keynotes and breakout sessions, lunch, unique experiences in Workhuman Central, and evening social events.

Your travel to and from Atlanta, hotel accommodations, breakfast, and dinner (outside of specially noted events) are not included with your registration.

Can I purchase a day pass?

Day passes are now available!

Do you offer discounted rates for students, government employees and non-profits?

Discounted rates for specialty audiences are not available currently. Workhuman may periodically promote special offers to all audiences. Please subscribe to our Insiders community at the bottom of this page to be alerted if/when promotions become available. If you are interested in bringing a team of 5+, existing group discount offers can be seen here.

Where can I find my receipt? 

A receipt is included with your confirmation email. If you cannot locate your confirmation email, please contact us at registration@workhumanlive.com for a copy of your receipt.

Is there an age requirement for attending?

All attendees must be age 18 or older. Children are not permitted within any Workhuman Live conference space, venues, or events.

Can I cancel my pass if I can’t attend anymore?

Yes. We are looking forward to gathering with you in Atlanta and remain confident that we will be able to do it safely. However, we understand that the situation with COVID-19 requires us to be flexible. Due to these circumstances, Workhuman has implemented a no-risk, full refund policy to support our attendees.

We will offer 100% refund on your registration fees at any time between now and the event. Please refer to the policy for details on processing a cancellation.

Can I transfer my registration if I can no longer attend?

A registration may be transferred to another person any time by using the “Manage Registration” link in your confirmation email. Registrations are tied to unique email addresses and must contain an accurate first and last name for the new attendee. IDs will be required to pick up a badge on-site.

When does registration close?

All tickets will become unavailable at 5 pm ET, May 13th.

Travel & Housing

Is the hotel included with my registration?

No. All travel and hotel related expenses are the responsibility of each attendee.

When can I book a hotel?

Housing is open! Once you register, you’ll receive a link to book your room within the official conference hotel block. Your registration confirmation number is required to book at the conference rates, but you’re welcome to look at our hotel options before then.

Are there shuttles to the Georgia World Congress Center from the airport?

We do not offer prearranged shuttle service from the airport to the Georgia World Congress Center or hotels. There are several options for travelers, available at all price points. Please visit here for all available ground transportation options.

Are there shuttles to the Georgia World Congress Center from the hotels?

The official Workhuman Live conference hotels are all within walking distance of the Georgia World Congress Center. We are currently evaluating the use of shuttles and will provide an update here with details when they become available closer to the conference dates.

No-Risk Cancellation Policy

Can I transfer an order to someone else in lieu of canceling?

A registration may be transferred to another person any time by using the “Manage Registration” link in your confirmation email. Registrations are tied to unique email addresses and must contain an accurate first and last name for the new attendee. IDs will be required to pick up a badge on-site.

How do I cancel my registration?

You can cancel your registration using the form on the cancellation policy page, or email registration@workhuman.com (be sure to have your Ticket ID handy – it can be found on your confirmation email). The Workhuman Live team will process all cancellations within 72 hours of receipt of your notice and respond with a final confirmation.

If I just sent in my registration, will it be processed, and will my card be charged?

Registrations are processed automatically at the time of submission. Workhuman will require you to complete a cancellation request, which will be processed in accordance with the policy.

When will I get a refund?

Refunds for payments made by credit card will be processed immediately; however, it may take up to 30 days for the credited amount to be reflected in your account statement by your bank provider. Refunds for other payment types will be issued by the Workhuman Accounts Receivable department as soon as invoices are finalized.

Will canceling my Workhuman Live registration also cancel my hotel reservations?

No. When you complete your request to cancel your registration, it will not impact your hotel reservations. Hotel reservations are governed under the terms and conditions of each hotel at the time of your booking; therefore, you will need to contact the hotel or use the appropriate hotel-specific cancellation procedures from your hotel reservation confirmation emails to cancel.

What if I cancel my registration and then change my mind?

Unfortunately, you cannot reinstate your original registration after you cancel it. You would need to start a new registration at the current published attendee rate for that time and provide new payment.

What happens if Workhuman cancels the event?

Workhuman reserves the right to cancel, alter, or reschedule the conference for any reason, including because Workhuman determines in its sole discretion that the conference cannot be held as planned. Workhuman also reserves the right to close registration when tickets are sold out or if local mandates impose restrictions.

Should Workhuman cancel the conference for any reason, your conference fees will be refunded.

Should the conference be rescheduled, all registrants will be offered the opportunity to transfer registration to the new date or opt for a full refund.

Is there a virtual option in the event I cancel my registration?

No. Workhuman Live is a face-to-face, in-person event only.

What else can I do to protect myself when making airline and hotel reservations?

Registrants are advised against making nonrefundable travel arrangements. Should you purchase nonrefundable airline tickets or make nonrefundable hotel reservations, you do so at your own risk.

For questions or concerns, who can I contact?

Please forward your questions or concerns to registration@workhumanlive.com and we will get back to you within 48 hours.

Partner With Us

Are there sponsorship opportunities at the event?

Sponsorships are not currently a part of Workhuman Live. Should they become available in the future, we will announce this through the website. Check back for more details.

Can I apply to speak at Workhuman Live?

Yes! You can apply to be a speaker at Workhuman Live, at our leadership forums, and more. Please visit our call for speakers page for more information and to apply.

Accessibility

I am attending or looking to attend Workhuman Live 2022. What services are available for individuals with special needs and requests?

Our conference venue, The Georgia World Congress Center, falls under Title II (State & Local Government) of the American with Disabilities Act (ADA) and is maintained and operated with regard to the requirements of the Act. All facilities on the Georgia World Congress Center Authority’s campus are ADA compliant. GWCCA welcomes guests with disabilities and their assistive animals.

Workhuman Live 2022 will take place in Building A. At each entrance and throughout the lobby, there are elevators and escalators reaching all levels of the facility. You can see the complete floor plans for the facility here.

What is Workhuman Live’s overall policy on accessibility?

Workhuman Live welcomes the participation of individuals with disabilities and will make every effort to provide reasonable accommodations to enable equitable participation at Workhuman Live.

How much notice is needed to make specific accessibility arrangements?

Please submit your request no later than March 31, 2022. Requests are honored to the maximum extent possible.

How can I request accessibility accommodations and/or services at Workhuman Live?

You can request accessibility accommodations by writing to registration@workhumanlive.com, indicating that you have accessibility requirements, and adding some detail about what you require. A representative will then call to discuss your needs to make sure your experience onsite is enjoyable.

Is there a mother’s room available at the convention center?

Yes, there is a mother’s room available onsite with a refrigerator. Long-term/overnight storage and shipping for nursing mothers is not provided. It is recommended to check with your hotel for storage services in advance; policies may vary.

Whom do I contact to request an auxiliary aid or sign language interpreter?

You can request an auxiliary aid or sign language interpreter by writing to registration@workhumanlive.com. A representative will then call to discuss your needs to make sure your experience onsite is enjoyable.

Attending Workhuman Live

How do I choose my sessions?

  • Log in to your account on the Agenda page.
  • Search sessions by filtering by day, time, content track and more.
  • Favorite the sessions you’re interested in by clicking the star icon (please note that this does not save you a seat). Click the chair icon to reserve your seat and add it to your agenda. Sessions are filled on a first-come basis.
  • Change your mind? You can modify your session selections at any time, even during the conference.

Where do I download the event app?

The event app is a core part of your Workhuman Live experience and should be downloaded from the App Store on iOS devices, or from the Google Play Store on Android devices.

How often do shuttles go between hotels and the GWCC?

For your convenience, we’ll have shuttle buses running multiple loops a day from the conference hotels to the Congress Center. Check out our Attending Workhuman Live page for a detailed shuttle schedule.

How do I check in once I get to the GWCC?

  • Go to Building A and follow the signage to get to the Workhuman Live registration area.
  • Show your CrowdPass QR code and ID verification at the CrowdPass check-in.
  • Once verified, check in at a kiosk, verify/change the information on your badge, and pick up your badge at the door to Workhuman Central.
  • Check your personal Agenda in the event app and plan your day!

Where do I pick up my registration materials?

You will need to pick up your name badge when you arrive. Your name badge serves as entry to all conference functions, including evening events. The registration desk is located on the first floor of the Georgia World Congress Center and is open during the following hours:

  • Monday, May 16: 10 AM – 5 PM
  • Tuesday, May 17: 7 AM – 5 PM
  • Wednesday, May 18: 7 AM – 5 PM
  • Thursday, May 19: 7 AM – 2 PM

Will the conference center have Wi-Fi?

Of course! The Wi-Fi network and password will be available in the GWCC Info section of the event app.

need help

Need help?

You’ve got questions, we’ve got an FAQs page. Or, if you want to talk to an actual human, we’re all about connection, so feel free to contact us at any time at registration@workhumanlive.com.

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