Workhuman Forum Paris 2025
Dive into the highlights of our 2025 event.
In October 2025, Workhuman took to the stage for its first-ever Workhuman Forum Paris. This exclusive one-day event gathered senior HR leaders from across Europe for an inspiring mix of thought leadership and networking – right in the shadow of the Eiffel Tower.
Guided by returning MC Holly Ransom, the day explored how HR can lead business transformation, featured insights on AI integration with The Wall Street Journal, and revisited the full founder story with Workhuman CEO Eric Mosley. The finale? A powerful session on psychological safety from renowned scholar Amy Edmondson – all before two more days at Unleash World. Read on for what you missed.









Elevate the Impact of HR by Aligning Culture to Business Goals
Janina Kugel, non-Executive Board Member, Senior Advisor, author, and former CHRO, opened the day with a compelling look at the state of HR amid the rapid rise of AI. Yet she brought the conversation back to HR’s true core: informing, empowering, and inspiring people. She urged leaders to pause and ask their teams where their capabilities lie today and where they want to grow tomorrow.
Stepping outside the comfort zone, she reminded us, is never easy, but it’s where the real magic happens.
The Human Algorithm: A Founder’s Perspective
Eric Mosley, Workhuman’s CEO, joined Holly Ransom for a candid conversation tracing Workhuman’s 25-year journey, founded on a single purpose to make work more human.
More than a quarter of a century later that purpose holds true, even as the world has transformed. Mosley shared how Workhuman’s research reveals the immense value hidden within recognition data – messages that not only show how work gets done, but illuminate the skills people demonstrate in the process. Unlike self-reported data, recognition offers an authentic record of human and behavioural strengths.
This insight points to the future of work: efficiently matching skills to tasks, whether performed by humans or AI agents. As AI approaches its plateau, Mosley reminded us, human knowledge and creativity will remain the ultimate differentiators.
Metrics that Matter: Elevating Humanity in an AI-Driven Workplace
In the session, KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, and Alan Murray, President of The Wall Street Journal’s Leadership Institute, explored how HR can link its vital work directly to business strategy.
In a wide-ranging conversation, they discussed the pressure on HR teams to evolve at the speed of AI – while ensuring their organisations evolve with them. AI, they reminded us, is simply another tool, and every initiative should start with the question: is this the right tool for the job?
KeyAnna introduced her framework, “Build, Buy, Borrow, Bot”: assess the talent you already have, determine what to hire or contract for, and then augment with AI where it adds value. Her closing thought: map out the skills best suited for humans and those for AI, to create a truly collaborative future. Alan’s parting message was clear: change is inevitable, so get on the right side of it.
Want to Improve Your Organisation? Make It Fearless
The day closed with Amy Edmondson, celebrated author and Harvard Business School professor, who shared how to build truly fearless organisations.
Drawing on her seminal book, she unpacked the power of psychological safety – what it is, what it isn’t, and why it matters. It’s about creating practical systems that enable honest, high-quality conversations. They may not be easy, but they’re essential for teams to thrive.
Edmondson encouraged leaders to foster environments where dissent is welcomed and learning comes from experimentation. In her words: aim high, team up, fail well, learn fast – and repeat.
Workhuman at Unleash World
We returned to the Paris Convention Centre for Europe’s largest HR conference. Over two action-packed days, we explored a rich variety of topics on stages big and small, and in boardrooms where the doors closed for more intimate discussions.
Our booth quite literally took the experience of work to new heights – with a hot-air balloon visible across the entire show floor. Our activations focused on exploring the current shape of workplace culture and capturing top-of-mind questions from HR professionals across the continent.



We also brought an exceptional line-up of stage talent. CEO Eric Mosley delivered a mainstage keynote on the powerful link between AI insights and recognition data. President Tom Libretto joined a panel discussing what’s new and next in client needs, while Jesse Harriott revealed what your HR dashboards don’t tell you – to a standing-room-only crowd. And Raj Verma of Sanofi demonstrated how recognition done right can unlock culture and accelerate initiatives like AI adoption.
That's not all! Our partners at HR Leaders hosted senior HR professionals from around the world for exclusive podcast recordings. Guests included Microsoft, ServiceNow, LEGO, Ericsson, Airbus, SAP, Novartis, Orange, Allianz, AXA, and more, joining inspiring conversations about what's next for HR – and how to solve for it. The full podcast series will be available here.
It was a jam-packed week in Paris, filled with new connections, familiar faces, and unforgettable moments. Above all, it showcased how recognition done right can transform culture and drive results for people and for business.
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