Carmen joined Yelp in 2022 to lead People Operations. She is an accomplished human resources executive with over 20 years’ experience helping employees and global organizations succeed. Prior to Yelp, Carmen served as Vice President of Global People Operations & Development at eBay. She was also a Human Resources Director at Home Depot where she provided strategic direction for a variety of operational and corporate functions. Carmen holds a B.A. in Spanish and International Relations from Colby College, an MBA in International Business from Bentley University, and is certified in Executive Coaching through Columbia University.
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Podcast

Shaping a People-First Workplace in a Digital Era

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Sessions
Breakout session
Tue, May 13, 2:50 pm - 3:40 pm MT
Listening to Lead: How Yelp Keeps Employees Engaged in “The Big Stay”
STEP UP FOR LEADERS

Amidst “The Big Stay,” how do we keep employees motivated and engaged as tenure and time in role increase? Join Yelp’s Chief People Officer, Carmen Amara, and Sr. Director of People Business Operations, Brad Auernig, for an exploration on how Yelp’s employee listening strategy remains at the heart of driving employee engagement during dynamically changing times.

Discover how Yelp has harnessed employee feedback to shape its remote culture, enhance professional development programs and boost retention. Learn how the company gathers meaningful insights from its workforce and translates them into data-driven decisions that align employee well-being and business success. Walk away with actionable strategies to foster a people-first culture through empathy and intentional listening, ensuring your organization thrives even as workforce dynamics continue to evolve.

Burnout, Resilience & Wellbeing | Employee Engagement & Experience | Hiring, Retention & Succession Planning | Hybrid/Remote Work & Global Workforce | Leadership & Talent Management | Performance & Productivity | Workplace Culture & Innovation
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