Anita Mueller

Anita Mueller, Hons BBA, FCIP is the Vice President of CAA’s Club and Automotive teams, responsible for membership and automotive activities across the club territory, along with full operational responsibilities for the Manitoba club. With over 700 employees in the Club & Automotive division, Anita oversees the selling and servicing of membership, emergency road service, travel & travel insurance, and home & auto insurance within the defined regions. Performing over 3 million Member interactions every year, Anita leverages over 20 years of management experience in insurance and business operations to drive a high performing culture within her team. Being recognized as the top performing roadside club within North America for emergency arrival times and achieving world-class NPS status for customer interactions, Anita’s passion for collaboration, process improvements and employee engagement has helped her team succeed and drive exceptional business results for CAA.